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Frequently Asked Questions

General​

What is Enia Code?​

Enia Code is an AI coding assistant that proactively helps you write better code. Unlike traditional assistants that wait for you to ask, Enia's Signal feature automatically detects issues and suggests improvements as you work.

Which IDEs does Enia support?​

  • VS Code (full feature support)
  • JetBrains IDEs (coming soon)

Is my code sent to the cloud?​

Yes, Enia processes your code using cloud-based AI models to provide intelligent suggestions. You can control which files Enia can access using the .eniaignore file to protect sensitive information.

How is Enia different from other AI coding tools?​

Enia's key differentiator is proactive assistance:

  • Signal automatically detects issues without you asking
  • One continuous conversation maintains full context
  • Task execution handles complex multi-file changes in the background

Features​

Why don't I see any Signal cards?​

Signal cards appear when:

  1. You stop all operations for 2 seconds (auto-trigger)
  2. You press Option+Cmd+E to manually trigger
  3. There are detectable issues with clear solutions

If no cards appear, your code may not have issues that Signal can address, or you may have exhausted your monthly quota.

Does Enia have code completion?​

Currently, Enia focuses on proactive assistance (Signal), conversational AI (Chat), and code modification (Task). Code completion is not available in the current version.

Can I use Enia offline?​

No, Enia requires an internet connection to function as it relies on cloud-based AI processing.

How many tasks can run at once?​

Currently, only one Task runs at a time. Additional tasks wait in a queue and execute sequentially.

Pricing & Usage​

Can I get a refund for unused Requests?​

Unused Requests do not roll over to the next month and are not refundable. Choose a plan that matches your expected usage.

Is the Free Trial really free?​

Yes, the 7-day Free Trial is completely free with no credit card required. You get 10 Requests to explore all features.

Privacy & Security​

How do I protect sensitive files?​

Create a .eniaignore file in your project root:

.env
.env.*
secrets/
**/credentials.json

Files matching these patterns will not be indexed, suggested in @File, or read by Enia.

Does Enia store my code?​

Enia processes your code to provide suggestions but does not permanently store your source code. Conversation history is retained for your convenience and can be accessed through Chat.

Troubleshooting​

Enia isn't detecting anything in my code​

  1. Ensure you've waited 2+ seconds without any activity
  2. Try manual trigger: Option+Cmd+E
  3. Check if you have remaining quota
  4. Some code patterns may not trigger Signal

My changes were reverted unexpectedly​

If you clicked Undo All on a Task, all changes from that task are reverted. This includes any modifications you may have made manually during task execution.

I can't find a file with @File​

The file might be:

  • Listed in .eniaignore
  • Listed in .gitignore (inherited by default)
  • Outside your workspace folder

Account​

How do I change my plan?​

  1. Open VS Code
  2. Click the Enia icon → Account
  3. Select "Manage Subscription"
  4. Choose your new plan

How do I cancel my subscription?​

  1. Go to Account settings
  2. Select "Manage Subscription"
  3. Click "Cancel Subscription"

Your access continues until the end of the current billing period.

Can I use Enia on multiple devices?​

Yes, your Enia account works on multiple devices. Simply sign in with the same account.

Getting Help​

Where can I report bugs?​

Contact us at contact@eniacode.com with:

  • Your VS Code version
  • Enia extension version
  • Steps to reproduce the issue
  • Any error messages