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Common Issues

Signal Issues​

Signal Not Appearing​

Symptoms: No Signal cards appear even when coding.

Possible causes and solutions:

  1. Detection not triggered

    • Signal triggers after 2 seconds of inactivity
    • Try pressing Option+Cmd+E (macOS) or Alt+Ctrl+E (Windows/Linux) to manually trigger

  2. Monthly quota exhausted

    • Check your usage in Account settings
    • Consider upgrading your plan or purchasing a Request Pack

  3. No issues detected

    • Signal only appears when it finds actionable problems with clear solutions
    • Some code patterns may not trigger Signal detection

Signal Card Disappeared​

Symptoms: Signal card vanished before you could act on it.

Possible causes:

  • Auto-dismissed after 3 minutes of no interaction
  • Code was manually fixed (AI detected issue no longer exists)
  • You pressed Esc accidentally

Solution: Trigger Signal detection again with Option+Cmd+E.

Chat Issues​

Chat Not Responding​

Symptoms: Sent a message but no response appears.

Possible causes and solutions:

  1. Network connection

    • Check your internet connection
    • Try refreshing VS Code

  2. Quota exhausted

    • Verify your monthly Requests haven't been used up
    • Check Account settings for usage details

  3. Server issues

    • Wait a moment and try again
    • Check Enia status page for any outages

Chat Context Lost​

Symptoms: Enia doesn't seem to remember earlier conversation.

Note: Enia maintains one continuous conversation. If context seems lost:

  1. Try referencing specific context with @File or @Task
  2. Quote the relevant previous message using right-click → Quote

Login & Account Issues​

Cannot Log In​

Symptoms: Login fails or keeps redirecting.

Solutions:

  1. Clear browser cookies and try again
  2. Try a different browser for the OAuth flow
  3. Check if your Enia account is active
  4. Contact support if the issue persists

Quota Not Updating​

Symptoms: Usage shows incorrect numbers after purchasing.

Solutions:

  1. Wait a few minutes for the system to sync
  2. Sign out and sign back in
  3. Contact support with your purchase confirmation

Performance Issues​

VS Code Slow After Installing Enia​

Symptoms: Editor becomes sluggish.

Solutions:

  1. Reduce indexed files

    • Add large directories to .eniaignore
    • Example: node_modules/, dist/, build/

  2. Restart VS Code

    • Sometimes a fresh start resolves performance issues

  3. Check extension conflicts

    • Disable other extensions temporarily to identify conflicts

High Memory Usage​

Solutions:

  1. Add non-essential directories to .eniaignore
  2. Close unused editor tabs
  3. Restart VS Code periodically for long sessions

Getting More Help​

If your issue isn't listed here:

  1. Check the FAQ for additional answers
  2. Contact us at contact@eniacode.com with:
    • Your VS Code version
    • Enia extension version
    • Steps to reproduce the issue
    • Any error messages